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Info
Automated issue diagnosis, translations, assignment and reply generation

Create clear and actionable Jira issue descriptions with precise AI autofill and autocomplete

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Installation | Getting Started | Configuration | Security | FAQs | Contact

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title🔴 DEMO
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Installation

  1. Open https://marketplace.atlassian.com/apps/12322621235733/ai-supportautofill-for-jira?tab=overview&hosting=cloud

  2. Click the Get it now button in the top right.

  3. Install to your Jira instance.

Pricing: free during the beta period.

Getting Started

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titleAUTOMATION
AI diagnosis, translations and assignment happen automatically on issues (when enabled)
NEW ISSUE
When creating a new Jira issue simply enter your prompt in the summary field and press tab.

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titlechatgpt
Open a JSM service desk issue and select AI Support in the activity tabs.

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Configuration

Click Next below to step through all of the features and configuration options...

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EXISTING ISSUE
Click anywhere in the summary field, type / followed by your prompt, then press tab.

Security

Exceeds the highest of security and data privacy standards:

  • 100% Cloud Fortified!

  • No data is accessed or processed within your wider Jira instance.

  • Functional data is stored within Atlassian’s platform using the storage API.

  • No prompts are stored or used for training purposes.

  • App runs server-side on Atlassian’s Forge platform.

  • No communication with Apps+ APIs or servers.

  • No token/secret storage.

  • Ongoing vulnerability testing.

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FAQs

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titleHow do I change the configuration settings?

Admins can modify the settings via : “Apps” (top navbar), “Manage your apps”, find the app and click “Configure”

, or…

  • In an issue: “AI Support” in activity tabs, click top-left stars icons and then “Configure”.

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    titleThe AI response generation wasn't helpful at alluseful

    This is simply the nature of AI technology today. When it works, it’s like magic. But if you notice a bizarre, buggy or useless response, please take a screenshot and email to support@appsplus.co so we can tweak the model to be better.

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    titleI found a bug in the app or one of the automations

    AI responses can often have a mind of their own and respond in unexpected ways. Please take a screenshot and email the details to support@appsplus.co so we can fix it.

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    titleWhat AI model is the app using?

    We’re exclusively using GPT-4 by OpenAI for all the responses. Nobody wants to use old AI models and neither do we. GPT-4 is always on.

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    titleDo you train on user prompts?

    No. Neither we or OpenAI store your user prompts or perform any training on that data.

    Contact

    Our team provide fast 24/7 support. We typically respond within minutes-hours and aim to resolve any problems in the same day.

    ✅ Any questions

    ✅ Technical support

    ✅ Feature requests

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    titleONLINE NOW

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    support@appsplus.co

    🕓 Mon-Sun 24hrs

    🌏 Sydney, Australia