GitLab Snippets+ for Confluence/Jira - Apps+ Support

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Fast 24/7 assistance: support@appsplus.co

Installation | Getting Started | Integration | Configuration | Security | FAQs | Contact

🔴 LIVE DEMOS Please let us know if any demos here become inactive!

JIRA

DEMOS-1 - Getting issue details... STATUS

CONFLUENCE

Installation

Click the Try it free button to install a free 30 day trial:

Price: free up to 10 users! Pricing calculators: Confluence and Jira.

Note: an active payment method is required to install apps.

Getting Started

CONFLUENCE

MACRO Type /gitlab snippets in the editor and select GitLab Snippets+ in the dropdown.

AUTOCONVERT Paste your shared GitLab Snippets link directly into the editor.

JIRA

ISSUE Click the triple-dot dropdown at the top of an issue and select GitLab Snippets

DASHBOARD Edit a dashboard, click Add gadget, search for GitLab Snippets and click Add

Integration

Click Next below and follow the steps to embed GitLab Snippets…

Cross Compatibility

UNLOCK NEW APPS! Click one of the grey apps or bundles, install the free trial and then refresh the page.

Configuration

Click Next below to step through all of the features and configuration options...

Security

Exceeds the highest of security and data privacy standards:

100% Cloud Fortified!
Does not access or process any data within GitLab Snippets.
Stores only necessary embed link and configuration data.
Data stored only within your Confluence/Jira instance region using content attachments or entity properties.
No external database.
No token/secret storage.
Static app runs client-side.
Ongoing vulnerability testing.

DATA FLOW DIAGRAM

APPS+ DETAILS

Transparent technical details of the secure data flows in/out of Apps+

GET: App

What	Static build of the app.
Where	`tabs.appsplus.co/*` running on Cloudflare.
Why	Loads all the HTML, CSS and JS required to run the app.

POST: Broken status

What	User-pasted links to embed external tools.
Where	`api.appsplus.co/broken` running on Cloudflare.
Why	To check the broken/ok HTTP status without affecting client-side Confluence performance.
Note	Links and logs are not stored.

FAQs

I'm getting "invalid link" or a grey error screen

The pasted link is either broken, incorrect, has a permissions issue, or it’s a bug. Click the View Tutorial button and follow the visual guide to copy the link.

If that doesn’t work please contact us via support@appsplus.co

How do I edit the tab titles, colors and order?

Edit titles: double-click on the titles, change the text and press Enter.
Re-order tabs: drag and drop the tab titles.

Lefthand config sidebar (Jira: click top-right settings icon):

Delete tabs: click the X icon and then the red bin icon.
Change icons: search or view all and then select.
Change colors: click the color box and select a new color.

How do I access the configuration options in Jira?

Click the top-right settings icon next to the fullscreen icon.

The app didn't save anything I entered into it!

Jira: make sure to click the top-right Save button after making changes.

Confluence: click the bottom-right Save button in the macro editor.

If you still have problems it could be a bug. Please contact us via support@appsplus.co

Can I remove the tabs to have a single embed?

In Jira, no the tabs are necessary. In Confluence you can paste a shared link directly into the editor to autoconvert to a tab-less embed or you can edit the macro, select the Display tab and toggle off Tabs.

Note: you will only see the first tab item.

Why is data stored in a Confluence attachment file?

Atlassian has a tiny 32kB chunk storage limit for developers. In order to keep data within your instance and allow unlimited tabs/notes/whiteboards, we decided to store that data securely inside Confluence content attachments. These attachments are named like so: appsplus-tabs-data-m-CjeVCKip.json

Note: do not delete these attachments.

Copy-pasting the Confluence macro overwrites tabs

This is an Atlassian bug. Follow these steps to copy-paste the macro without overwriting the tab data:

Edit existing macro, click Export tab, enable the Tabs toggle and copy the data.
Insert a new macro, click Export tab, enable the Tabs toggle and paste the data.
Repeat for the Display configuration data if desired.

There are duplicate panels on a Jira issue

This is another Atlassian bug. It doesn’t make sense to have separate panels using valuable screen space when our apps make use of tabs and are cross-compatible.

If one of our apps is already visible: simply add a new tab then paste your link and save.
To hide duplicate panels: click the top-right triple dot and then Hide {App}

Contact

Our team provide fast 24/7 support. We typically respond within minutes-hours and aim to resolve any problems in the same day.

✅ Any questions

✅ Technical support

✅ Feature requests

support@appsplus.co

🕓 Mon-Sun 24hrs

🌏 Sydney, Australia