Box Agent+ for Jira

Connect Box to Jira through an AI-powered Rovo agent. Ask questions about Box files, folders, comments, versions, and metadata, then view related Jira issue context using natural language.

Setup

1. In Jira, go to Apps in the sidebar and click Box Agent+

2. Click Connect Box Account

3. Authorize the app in the Box popup

4. Your Box name will appear when connected

What You Can Do

Box

• Search Box files, folders, and web links

• Browse folder contents and file metadata

• View file comments and version history

• Inspect metadata templates and file details

Jira

• Search issues with JQL

• View issue details, comments, remote links, and transitions

• Check projects, priorities, changelogs, and watchers

• Find issues assigned to you or recently updated

Example Prompts

• "Search Box for project docs"

• "Find Box files linked to this ticket"

• "Show Box folder contents"

• "List comments on this Box file"

• "What remote links are attached to PROJ-42?"

Requirements

• Jira Cloud with Rovo enabled

• Box account with access to the relevant files or folders

Data & Privacy

• Read-only - the app never modifies your Box or Jira data

• OAuth tokens are stored encrypted in Atlassian Forge secure storage

• You can disconnect at any time from the app settings page

• Contact details and sensitive personal fields are redacted where possible

• No data is sent to third-party servers

Troubleshooting

"Not connected" error in Rovo chat
Open the Box Agent+ settings page and connect your Box account.

OAuth popup does not close after authorizing
Try disabling popup blockers for your Jira site and reconnect.

Agent does not respond or times out
Refresh the page and try again. If the issue persists, disconnect and reconnect your Box account.

Support

Contact us at support@appsplus.co