In your Zoom recordings list find the recording, click Share… and deselect the option Password protection.
Additional settings to turn off
Ensure these settings are also deselected:
IP Address Access Control
Only authenticated users can view cloud recordings
Auto delete cloud recordings after days
I don’t see any recordings when connecting with Zoom
The cloud recordings feature is only available to Zoom Pro plans so you will first need to have a paid account and record some meetings to the cloud. Alternatively you can paste recording links in the editor.
Connecting with Zoom pulls in the wrong recording
In your Zoom recording settings dashboard there is the option to produce a variety of recording files for each meeting. We recommend only selecting the Record active speaker with shared screen option. When you connect with Zoom in the editor it will only return the largest recording by file size for each meeting (which is typically “active speaker with shared screen”).
Where is the data stored?
In building this app we went to great lengths to ensure that zero data is stored outside your Confluence instance. All recording links and recording passwords are accessible only to those with access to the Confluence page where you insert the macro. Also no access/refresh tokens are stored when connecting with Zoom.